Tessy Mini Tote Bag
Occasion: Event/Party, Casual
Interior: Interior Slot Pocket, Cell Phone Pocket, Interior Pocket, Interior Compartment
Closure Type: Zip
Material: PU Leather
Lining Material: Polyester
Height: (Approx. 21CM plus handle – 15CM)-
Brown, Pink, Red, White, Yellow
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- The amount of time taken for your product to reach you may vary depending on where you live, although we strive to achieve delivery within 2-5 working days.
- For every order, a shipping tracking number/waybill will be emailed to you, to keep you posted on the shipping progress.
- Shipping cost is calculated at checkout. Free shipping applies to some purchases.
For further information, please contact us at [email protected]
- Once your return is received and inspected, you will get an email notifying you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 working days.
- Late or missing refunds (if applicable)
If you have not received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and you still have not received your refund yet, please contact us at [email protected]
Cancellation / Return / Exchange Policy
- Our return policy lasts for 10 days after delivery. Unfortunately, we cannot offer you a refund or exchange, if 10 days have gone by since your delivery was made.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- You are liable for returning the item at your cost, if the item is returned due to you simply not wanting the item.
- If you are returning an item over R500 in value, please use a trackable shipping service . We do not guarantee that we will receive your returned item.
- To complete your return, we require a receipt or proof of purchase. Kindly contact us with your queries at [email protected] or +27716821752.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and we will send you an address to mail the product to.
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